Keep Customers Coming Back.
Automatically.

We build WhatsApp campaigns exclusively on the official Meta WhatsApp Business API — not grey-market tools that risk account bans. The official API provides: verified business account, template message campaigns to opted-in customers, transactional messages (order confirmations, shipping updates), two-way conversation handling, and full delivery reporting. Integration with your CRM, Shopify, or WooCommerce means every send is triggered by customer behaviour in real time.

Email marketing returns ₹42 for every ₹1 spent globally. The key is automation — triggered flows sending the right message at the right moment. We build on your existing ESP (Mailchimp, Klaviyo, Zoho Campaigns) or recommend the right platform. Core flows: Welcome series (expectations set, first purchase driven), Abandoned cart (3-email sequence recovering 10-15% of carts), Post-purchase (thank you, usage guide, review request, next purchase), Win-back (inactive subscriber re-engagement before unsubscribing).

We map your entire customer lifecycle and place automated touchpoints at every stage. Typical stages we automate: lead nurturing (non-buyer to first purchase), first purchase onboarding, repeat purchase triggers (based on expected repurchase date), loyalty programme communications, and lapsed customer win-back. Each stage gets a custom message strategy aligned to where the customer is in their relationship with your brand.

Generic broadcast messages convert at 0.5-1%. Personalised, segmented messages convert at 3-8%. We build your segmentation framework: purchase behaviour segments, product interest segments, demographic segments, and engagement segments. WhatsApp messages are personalised with customer name, last product, and specific lifecycle stage.

Every message should be accountable to revenue. We set up revenue attribution for both channels: email click tracking with UTM parameters flowing through GA4 to revenue events, WhatsApp conversion tracking using unique links and discount codes, and monthly revenue-from-retention reports showing how much revenue came from each automation flow and broadcast campaign.

WhatsApp and email marketing are only as powerful as the data behind them. We connect your channels to transactional data: Shopify order webhooks triggering WhatsApp post-purchase flows instantly, CRM deal stage changes triggering email nurture sequences, website behaviour triggering targeted follow-up messages, and payment failures triggering immediate WhatsApp recovery messages.